Can your account be suspended or terminated? The UPass is not transferable and may only be used by the participant whose name and photo appear on their school identification card. Title: FT-06004 Author: Yvonne Pelletier Created Date: Please tap the bar code on the lower screen of the onboard validator. If you have any questions about these Terms, please contact us at info@socialpinpoint.com. If you buy a regular senior annual pass with less than 11 months until your birth month, it will be pro-rated. Learn more about our Regular Senior Yearly Passes. If you are 65 or older the Senior Yearly Pass is for you! Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property. If not, you will just need to provide a valid email address to enable a receipt to be emailed to you for the purchase your product. CTrains on the Red Line are unable to travel to and from Victoria Park / Stampede Station until further notice. Please note that ticket transfer is not possible if you do not have a City of Calgary MyID account. Children age 12 and under ride for free. All rights reserved. My Fare users are allowed three device switches over a six-month period. Our uniformed Calgary Transit peace officers are highly trained and skilled professionals, who help ensure you get home safely every day. When using the app, please be aware that carrier charges may apply for data usage. A monthly pass must be activated before riding on transit and can be activated on or any time after the 1st of the month its valid for (e.g. Theres also a potential to look at regional transit integration under future My Fare options. If you are 65 or older the Senior Yearly Pass is for you! * Or students 18 to 21 attending high school full time. We will update this with more information as it comes available. Like a Seniors Pass, its valid for one year, expiring at the end of your birth month.. The UPass participant is responsible for knowing the effective dates of their program and to ensure that they have a valid school identification card on their possession. That could mean potential integration with things like scooters, e-bikes and car sharing. The eStore also allows caregivers to buy electronic passes for multiple customers. How and when should I activate my mobile ticket? For example, if you have family members who are also eligible for a low-income or senior pass, you can buy them all at once, to be sent to the app on each persons phone. Youre using an outdated browser. What does Social Pinpoint require from their users? After downloading My Fare, either create an account or continue as a guest, then select the product you wish to buy, enter your credit card payment information, and confirm your transaction. Users must agree that you use of the site is at your own risk. Using the eStore to access low-income and senior passes has the added benefit of allowing customers to buy passes for more than one person in the same transaction. The Weekend Group Day Pass is not valid for CTA trips or for boarding Route 300 at the Calgary International Airport. You may be eligible for a Low Income Monthly Pass. Once you purchase your mobile ticket a receipt will automatically be sent to the email address associated with your account. Click here for information about the Low Income Seniors Yearly Pass. Regular Senior Yearly Pass If you are 65 or older the Senior Yearly Pass is for you! You can use the same mobile ticket or pass to transfer to other fixed routes, as well as Calgary Transit Access and On Demand vehicles. If you want to terminate your own account, please send an email to info@socialpinpoint.com. If you do not have an account, you will just need to provide a valid email address to enable a receipt to be emailed to you for the purchase of your product. You may have noticed the new blue tactile strips at City Hall and Bridgeland/Memorial CTrain station platforms and been curious about what they are. Depending on your income, you may be eligible for a Low Income Seniors Yearly Pass. On Saturday, July 1, we will be operating buses, CTrains, and On Demand on a Sunday level of service. Copyright 2023 Calgary Transit. If your mobile phone is inoperable, it is expected that you would use some other payment method for your trip. What types of products can I purchase with My Fare? Low Income and Low Income Seniors Passes Once approved by Fair Entry , you can purchase your pass in the following ways: Online at calgarytransit.com/Shop beginning the 6th of each month for the following month. The participant is responsible for ensuring their smartphone is operational (e.g. My Fare currently accepts Visa/Visa Debit and Mastercard/Mastercard Debit and American Express. All rights reserved. Shuttle buses have been dispatched at Erlton / Stampede Station and City Hall Station to get you to your destination. And since you need data or internet access to login to My Fare, doing this might not work for you while youre out on your trip. 5. Learn more about our Low Income Seniors Yearly Passes. Monthly Pass (Valid for 1 calendar month): $109.00. If you are under 18 years old, pleasure ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Policy and Moderation Policy). UPass. The less an applicant earns, the less they will have to pay. Log in to Add a Pass Adult Book of 10 Tickets (2023) $36.00 Add to Cart Adult Book of 25 Tickets (2023) $90.00 Add to Cart Adult Monthly Pass - Jul 2023 $112.00 Add to Cart Youth Book of 10 Tickets (2023) $24.50 Add to Cart Its possible that you havent activated your ticket. Received a fare evasion tag? By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy and Moderation Policy. For application information please visitFair Entry. Can I send more than one pass to my smartphone if I have a family member who also has a low-income or senior pass? *Please note, if you already buy your low income or senior pass using the eStore, you can skip this step and go to Step 4: Link your My Fare ID Account to the eStore*. How do I know when my single ride ticket will expire? Effective Jan. 1, 2022, most customers will pay about 10 cents more per ride. All rights reserved. You are responsible for having a mobile phone in good working order and usable prior to boarding and through the duration of your trip. To find it, click on the menu button, then select My Fare Account ID. While using the site, you must not violate any applicable laws and regulations. If you are 65 or older the Senior Yearly Pass is for you! After your account has been terminated, the content you have posted may also remain indefinitely on the site. their children), and dont want to share their payment information. Photo ID is required(accepted examples are: Alberta Driver's Licence or Alberta Government Identification or Passport). you can activate a November pass any time from November 1 to November 30). This is a security feature of the app. The participant's school identification card MUST be carried at all times when riding transit and presented, along with their activated UPass, to bus operators or to peace officers on demand while on transit. Completing the questions below helps us better understand the diverse range of people who contribute their ideas. Can I transfer to other routes with a mobile ticket or pass? Some customers prefer not to enter credit card details into their phones, or they buy tickets for others (e.g. My Fare is a mobile ticketing app that allows you to purchase and use fare products such as regular monthly and day passes, airport boarding pass, and single ride tickets directly from your mobile device. after your current pass has expired), you can still choose between electronic or paper. In order for Calgarians to be able to freely move throughout the city as they age, it is important to consider the affordability of public transit fares and passes for seniors. Apply in person at one of our Customer Service Centresand atCity Hall Cashiers. If your income is below $32,899 for a couple or $26,426 for a single, and you are 65 or older, you are eligible for a reduced rate yearly pass. Yes. Ages 65 and older. Please look for the orange signs. My bus has a ticket onboard validator on it. Calgary Transit fares will be frozen in 2021, leaving the price of riding the bus or CTrain at $3.50 for adults and $2.40 for youth instead of increasing by 10 cents as planned. All rights reserved. After youve set up your account with the eStore, every time you login, youll see all the passes that are available for you to purchase. Refund Policy Want to sell our tickets & passes? Complete a one-time account setup (optional) using your myID account. The process for using your low income or senior pass on My Fare is a bit different than it is for regular passes. Day Pass (Valid from the time of purchase until the end of service that day) Monthly Pass (Valid for 1 calendar month) Adult. Cash Fares (One time use, valid for 90 min): Tickets (Cash fares bought in books of 10) : Day Pass (Valid until the end of service that day) : Monthly Pass (Valid for 1 calendar month) . You need a Wi-Fi or data connection to download My Fare,to login into your account and to make a purchase, however, once you have a ticket or pass in your Ticket Wallet, you can activate it and travel without a connection. For application information please visit Fair Entry. And were going to do it in a way thats fair and agenda-free. Enter your payment info*. This project is in response to the Calgary Transit Zero-Based Review (ZBR) report, and in alignment with the Seniors Age-Friendly Strategy. My Fare is a mobile ticketing app that lets you buy tickets and passes anytime from anywhere, using your smartphone. Cash Fares (One time use, valid for 90 min): Tickets (Cash fares brought in books of 10): Day Pass (Valid from the time of purchase until the end of service that day): Monthly Pass (Valid for 1 calendar month). You do need connectivity, however, to purchase a ticket or login into your My Fare account,, which must be done prior to boarding. Over the course of the pandemic, weve seen more andmore seniors becoming comfortable with tech solutions. your child), youll need to sign into the portal with their username and password. They patrol our transit systems 24 hours, seven days a week, proactively preventing disorder and providing help in emergency situations. You can report any immediate concerns to us, so that together we can help make public transit safe. Contributors should also be aware that their posts may remain online indefinitely. Copyright 2023 Calgary Transit. The next step in the citys electronic fare system opens it to seniors and low-income transit users starting in March. As part of your application, you will need to prove your income. You can purchase the following products through My Fare: *for details about low income and senior passes on My Fare, visit calgarytransit.com/myfarepasses. For more information on how to apply, visitFair Entry. Copyright 2023 Calgary Transit. Low Income or Senior Passes. The pass cannot be used for Calgary Transit Access services. Our first step includes a bus electrification project to deploy up to 259 40-foot battery electric buses by 2026. Once their accounts are set up, you can select and purchase passes for them, and theyll be sent directly to their phones. Will the application store my credit card details? For details on how The City of Calgary collects and protects your personal information on Calgary.ca, refer to the Calgary.ca privacy policy. Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License. Any content posted by you is subject to the rules of our Moderation Policy. You MUST activate your ticket or pass prior to boarding a Transit vehicle or prior to entering a fare restricted area. Just like if you forget or lose your paper pass, if you cant produce a valid fare, you may be fined. You can request an additional receipt by going into your ticket history, selecting the ticket youd like a receipt for and clicking the Actions button. We've recently added an online trip booking tool. LiveWire Calgary, simply put, is telling the stories Calgary cares about. Except from the airport, you can ride the Route 300 using regular fares or transfers from any location. Can I buy passes for more than one person? Payment can also be made through ApplePay. Except from the airport, you can ride the Route 300 using regular fares or transfers from any location. Dogs are welcome on board for free, but there must be a leash on your furry friend. Users will have to purchase their seniors or low-income transit pass online in the store. The nation's most populous state is far more automobile-reliant than much of the Northeast. Pricing is listed on our fares page. If you have already completed the renewal process, you can purchase your new senior annual pass in person, if youd like, or: If you have already been accepted in the Fair Entry program, find out where you can buy your pass. If you see something out of the ordinary, you can report it immediately using our text, help button/phone or phone options. Misty Sklar, acting manager of transit, said it provides more access to users that may not be able to get paper passes when they need them. The project team will present their recommendations to the Standing Policy Committee on Transportation and Transit in May 2018 and to City Council in June 2018. The UPass is currently available on. Scan your ticket on the onboard scanner on your bus, or show it to a Calgary Transit Peace Officer, if requested. When youre logged into the eStore, youll see all the products available to you on the main page. To do so, login to your account from your new device and your unused tickets will be displayed. The UPass will be automatically sent to the participants ticket wallet in their My Fare app. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Through our Calgary Transit Access division, we provide specialized transit service for people with disabilities, who cant use our regular transit service. This has resulted in identifying key priority areas for The City to track how it's supporting social inclusion and wellbeing for Calgarians as they age. Adult Book of 10 Tickets (2023) $36.00. 0 . From here, tap Back to return to the main page. After the 14th, only the following months pass is available. If you've come here by accident, please visit our official page at. You can also use your low income, and low income or regular senior passes on My Fare. If youre adding a senior pass, enter your registration ID in the top field. Service is provided by Route 300 from the Calgary International Airport to downtown. Passes can be purchased at the airport Sandstone Pharmacy (located near Concourse C in the domestic terminal, directly behind Air Canada check-in counters at Door 10), or at ticket vending machines located at Bay 7 and Bay 32. If your ticket/pass says Inactive, youll need to activate it before boarding your bus or entering the paid fare area. I bought a ticket but the app isnt showing it. Monthly passes are only valid for the month purchased. Then click Add a pass to link the eStore with your low income or senior account information. Mobile tickets are validated through the fixed on-board validators on vehicles. We will update this with more information as it comes available. Single tickets or day passes cannot be transferred to someone elses phone. They can begin use of those passes in March of this year. Recent stats show that two-thirds of Canadian seniors have a smartphone, so this is a great option to get their pass quickly rather than wait for a paper copy by mail, he said. Pricing is listed on our fares page. Users can download the app and then purchase passes via the e-store for delivery to the users phone. Copyright 2023 Calgary Transit. The pass will be delivered instantly to your ticket wallet. The premise of UPass is that we would collect the same amount of fare revenue from a universal charge to all students as we would if individual students were to purchase an adult monthly pass. Calgary Transit eStore Low Income or Senior Passes Can't find your low income or senior passes? This is a development server and not intended for public consumption. No, the ones they really care about. Can't find your low income or senior passes? If you have a My Fare account, you are also responsible to be logged in prior to boarding. You can find your SAMS ID in your acceptance letter into the Fair Entry program or on the back side of your current paper low income pass. Calgary Transit: Seniors are eligible to apply for Calgary Transit's Regular Senior Yearly Pass and Low Income Seniors Yearly Pass (65+). Children age 5 and under ride for free. All rights reserved. Get involved and provide your input on City projects and programs. (School ID required). The portal allows the transaction to take place online, and the ticket or pass to be pushed to the My Fare app. CTrains on the Red Line are unable to travel to and from Victoria Park / Stampede Station until further notice. Calgary Transit began offering passes for both groups beginning Feb. 6. 4. The questions are optional. Fare products purchased using the app cost the same as those purchased from our vendors or at a ticket vending machine (there are no additional fees). We may immediately deactivate or delete your account and all the related files and information in your account. A low income senior pass will not be pro-rated, regardless of when its purchased. The ticket wallet will show all the tickets/passes youve purchased. - Store multiple tickets on your phone for future use. In addition to single tickets, we offer a variety of monthly passes, including the Adult Monthly Passes (available for those 18 years and older), and the Youth Monthly Pass (available for those 13-17 years of age). Hand-held inspection devices may be used by Peace Officers to digitally scan a ticket using the barcode functionality. If youve never used the eStore or set up a myID account with The City of Calgary, there are a few steps to get your account set up for the first time. If you dont see it there right away, tap the sync button in the wallet. Copyright 2023 Calgary Transit. Passes can be purchased on theMy Fareapp or at ticket vending machines located at Bay 7 and Bay 32. Are receipts available for my mobile purchase? With this pass you are entitled to unlimited access to regular Calgary Transit services. You can find it on the back side of your current paper senior pass. My Fare is Calgary Transit's mobile ticketing app. Your return trip to the airport is also included if you are travelling on the same day. Whats wrong? MyFare has been a very useful addition to our transit system, and we are glad to see its functionality expanded.. (School ID required). Shuttle buses have been dispatched at Erlton / Stampede Station and City Hall Station to get you to your destination. You can renew your pass in person by showing your photo ID and proof of residency (examples of accepted IDs are: Alberta Driver's Licence or Alberta Government Identification or Passport)at one of our Customer Service Centres, atCity Hall Cashiersor online at calgarytransit.com/shop.
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