A PeopleClaim letter-rating represents our opinion of a companys reliability based To be in good standing means you have an, To enter the pool gates, Stonebridge Ranch homeowners and each of their household members (ages 3+) must provide proof of residency by presenting a valid form of, If a property owner wishes to transfer amenity privileges to a tenant, both the landlord and tenant must fill out the, Homeowners electing to lease their home in accordance with SRCAs governing documents must complete a, Parents need to replace the photo ID card for a growing child, On non-holidays during the 2023 season, each household in good standing may bring up to, Homeowners and tenants who have obtained a Transfer of Privileges may purchase a. Make sure you click Allow or Grant Permission if your browser asks for your location. The have been asked more then five times and the say yes well we can so that today its been months of asking and i have photos two prove there being incompetent. help resolving a dispute against Sign up to receive updates about Association operations, guidelines, upcoming events, and more. Make sure there is an adequate amount in the reserves in case of major problems such as: roof repairs, asphalt repairs, pool issues and/or property defects. I am owed $651.67 plus interest. Sometimes residents spot maintenance issues on association property before staff do. I paid the September HOA and inquired about a special assessment. Resource Property Management is contracted by River Ridge HOA to provide certain services to the association. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. On Monday, March 20th ******************** responded to **************** via email that the lights had already been identified by the association to be addressed. Madison, WI, 53704. I have been told that someone will come to do the work, and nobody shows up. In response, please be advised of the following. BBB Business Profiles may not be reproduced for sales or promotional purposes. As a matter of policy, BBB does not endorse any product, service or business. , or stop by the office (6201 Virginia Parkway, M-F 8:30 AM to 5 PM) to pick one up. 05 / Our services. Use your card in any combination, for guests of any ages, to achieve your five (5) free guest pool visits. Is I also informed my bank. Our WeCare representative File to resolve a complaint against Click here if you're authorized to respond to Stonebridge Ranch Homeowners Association customer comments or edit information on this profile. The board would like you to follow this process when it comes to complaints. The **************** at gate way ** the bay ************* ** **************** north wont clean the mold lights in the hall ways. Have a complaint? 2414 Independence Ln If Ms. ****** disagrees with the reminder notices sent by RPM to her regarding the maintenance of her home in conjunction with the language in the governing documents of her community she should address this matter with the Board of Directors of River Ridge HOA. Reset. If there is something that is not working, please email the board directly and let them know so that they may correct an issue with the website. I had email their accounting department several times and they said is in process but cutting a check does not take this long. the same. asked to leave a positive comment. You may not share your card with another Stonebridge Ranch household. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Users should contact professional legal Upgrade to a WeCare profile. . She must think she is above Florida Law, and Resource Property Management does nothing to prevent her from sending harassing letters and e mails to me and my undersigned attorney. And or Replace the bulbs. The title co sent $351.67 leaving them having $651.67 overpayment. I paid an outstanding lien from the prior owner within 5 business days and was advised for a month that the lien delayed my account set-up. We detect that you are visiting from Spain. I called and left messages for Al F. and Melissa. What do you think? Stonebridge Ranch Community Association has 1 locations, listed below. Stonebridge Ranch Homeowners Association must be kept. BBB is here to help. Renting tenants may obtain a card only after completing a Transfer of Privileges with their leasing homeowner. This employee Melissa J****** obviously has some kind of personal emotional problems where she refuses to follow Florida law. To be in "good standing" means you have an account balance less than $50. We will be at their office on the agreed upon date of January. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. Still no response- I then called and left a message with Roger (the board member who handles the books). I paid the March fee and was reimbursed for the remainder of the month at the closing. Is there anything BBB reports on known marketplace practices. If an account is not in good standing (i.e. Please click on the country abbreviation in the search box below to change to a different country location. BBB directs its services to businesses and consumers in North America. I sold my condo in February. I .have emailed and telephoned the property manager and the A/P person who handles the automatic withdrawals. Turn lemons to lemonade: if a complaint on, among other factors, their response to complaints filed by PeopleClaim users. Who To Call - Stonebridge Ranch Who To Call We're here to Help Our homeowner's association is professionally managed by GrandManors (GM). of mediation, arbitration, litigation and other complicated processes. After asking for the association fee refund they have stalled and after a month and half they still have not issued my refund. If the violation continues appropriate fines will be administered. Onsite staff are available M-F, 8:30 AM to 5 PM, to respond to queries. We offer all-encompassing services and solutions that transform community life in . Fines for Other Rule Violations are $50 per violation. I'd like a follow up letter that this matter has been resolved. On Monday, March 20th ******************** communicated via email to the association president *********************** regarding the lights that needed to be addressed. The board and management take complaints and violations seriously. The center includes a junior Olympic-shaped pool, perfect for the serious lap swimmer as well as families enjoying a fun summer dip. Use this online form to report an upkeep or maintenance issue at one of the SRCA amenitiesor in SRCA common areas. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. Respond. There is no mold issue on the 3 floor or anywhere else on the building as the building exterior was just painted and sealed. In the window that pops up, make sure Location is set to Allow or Ask. Please find enclosed supporting documentation of the above. Management or the Board may reach out for additional information or evidence. Fines double after each reassessment. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Through an elected Board of Directors comprised of homeowners, the SRCA. Discriminate indiscriminately. could do to make you happier or resolve this problem? Please do not delay, as uncorrected violations can lead to fines on the account. Make sure you click Allow or Grant Permission if your browser asks for your location. International Association of Better Business Bureaus. Click to reveal If youre trying to resolve a dispute, please Myself and my undersigned attorney have been requesting these documents to view in their office per Florida Law that allows every homeowner by request has the right to inspect at this Companies office. Schwanthalerstrae 39 80336, Munich, Germany, (showing cities Note that complaint text that is displayed might not represent all complaints filed with BBB. Get Directions. Privacy Policy. For the BBB EU Privacy Shield independent dispute resolution program, please click here. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. make contact and resolve the problem, so the complaint never posts. PeopleClaim is not I tried contacting their office in Seminole, FL with no response to my voicemails or emails. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The SRCA provides bi-weekly email blasts to help residents stay informed about their community. Cloudflare Ray ID: 7dfe34d42bff1767 This document outlines the basic parameters of our homeowners association by defining terms and detailing the rights and r esponsibilities of our homeowner members. employees, patients, and anyone else who's been treated unfairly. One of which is to perform community inspections and send reminder notices to the owners to comply with the governing documents for the HOA. Any assistance from the BBB would be greatly appreciated. I filled out the required paperwork in February. Use this online form to report an upkeep or maintenance issue at one of the SRCA amenities or in SRCA common areas. That same day, **************** responded back to ******************** that the lights were already cleaned and repaired on Saturday, March 18th. our closing company did not get paperwork over to them in time to stop auto draft of our HOA payment. We winter in Florida and don't plan to return until November. Despite the payments already made via ACH for June/July, the total amount due on the statement is shown as $815.57 which makes no sense whatsoever. Contact Information 6201 Virginia Pkwy McKinney, TX 75071 Get Directions Email this Business (214) 733-5800 File a Complaint Location of This Business 6201 Virginia Pkwy, McKinney, TX 75071 Email. My bank record indicates that the two required $363.86 monthly payments were made on time via ACH between my bank & RPM. Your request has been forwarded to our WeCare department. Assessment Late Fee: On top of all of this we have not had an association meeting in over 6 months, and our community is being severely mismanaged. negative comment is submitted, plus a quarantine period before it posts time to $125 for each day of a nuisance. Violators of the rules may lose the privilege to use the pool, sauna and fitness center. Please note that the SRCA does not own or maintain: The SRCA provides bi-weekly email blasts to help residents stay informed about their community. Edit profile, Upgrade to a WeCare profile to take control of your online reputation and drive BBB Business Profiles are subject to change at any time. $200 for each person occupying a Unit in violation of the Rules and Regulations, whether Owner occupied or Non-Owner occupied. help resolving a dispute with a product or service provider? Performance & security by Cloudflare. $25 fine, per day, for failure to provide all applicable paperwork. $250 fine for failure to register an animal with the Association. My October HOA payment and an extra $300 (as I could not confirm if a special assessment was in place) was cashed on 10/6/21 (provided canceled check from the bank showing this) and then deposit stamped 10/7/21. Again no response. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. All unpaid fines are subject to a Lien on ones property. Over 6 months I have had to constantly contact the community manager to try and get the repairs completed. Our records shows that you are not a owner of this profile. *This company may be headquartered in or have additional locations in another country. Your rating and Higher ratings generally reflect a history of constructively responding to all complaints See Terms of Use As a home owner this is a completely unacceptable business practice. The SRCA Compliance Coordinators inspect all properties throughout Stonebridge Ranch on arotating schedule (approximately every two weeks). The Association will be notified of any changes made to the fine amounts. will get in touch with you soon. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. In addition to the statement there is a form letter stating that unless payment is forthcoming, a lien will be placed on my property and there will be a foreclosure with any attorney fees added. I purchased a townhouse in ************ of Largo, managed by Resource Property Management/RPM in 8/2021 and provided my mailing address. 4. 2. You can email the site owner to let them know you were blocked. Rate your experience with Stonebridge Ranch Homeowners Association No unresolved complaints againt Stonebridge Ranch Homeowners Association. In which Resource Property Management is the Company she represents. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The Stonebridge Ranch Covenants, Conditions and Restrictions are commonly referred to as the CC&Rs. Nuisance and Other Rule Violations. COMMU1ITY ASSOCIATION MANAGEMENT COMPANY FOR, ****************** CONI)OMIMUM ASSOCIATION, INC. Resource Property Management received a Records Inspection Request from ***** ******* homeowner in River Ridge HOA, and set an appointment for her and her attorney to come to the Clearwater office of Resource Property Management to view the records she requested in her written Records Inspection Request. 575 W. Pecos Road, Chandler, AZ, 85225 (480) 786-0400. The reception desk for the onsite office can be reached at 214-733-5800. Customer Information: ***************************, ****************************************************************. Over the last 9 months I have been trying to work with my HOA manager to take care of the termite infestation in my townhouse. posts and you resolve the problem, the complaint is removed and the customer is Below are complaints that you can send to the board and management. BBB, small claims court, or other dispute resolution services. Resource Property Management does not enforce the governing documents of River Ridge HOA as that is the Board of Directors fiduciary duty to the association. After asking in writing several times in writing this Company by its representative Melissa J****** representative is now misusing, and abusing her fiduciary powers to write a bogus complaint against the home owners property that is me Debra V***** stating in an official letter from resource property management letterhead that this home needs painting when it was painted 4 times recently in the past few weeks. Oops!!! This website is using a security service to protect itself from online attacks. International Association of Better Business Bureaus. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Please do not delay, as uncorrected violations can lead to fines on the account. (If you need to attach an image re: your issue, email STONEB@Ciramail.com rather than using this form.) On Monday, November 15, 2021, 09:11:00 AM EST, Alaine G. wrote that she has everything needed to process the refund back to us. Information about this business (excluding PeopleClaim Ratings and complaint resolution Stonebridge Ranch covers a very large area. For example, a Unit Owner is fined $50 for a violation- if the violation is unresolved the second fine is $100, plus the original $50 fine. Then after weeks of me calling to get things taken care of someone will come out and do a portion of the work. complaints. Animals. The lack of refund and communication is not acceptable. This site is protected by reCAPTCHA and the Google. We highly encourage homeowners to call the association office at 214.733.5800 as soon as possible if they have questions upon receiving notice of a compliance issue. The Aquatic Center also includes a kiddie wading pool with an interactive water feature suited to toddlers. Reload the page and repeat your search. The fine will continue to double until the violation has been resolved. 4.6 stars 670 Reviews. The SRCA Compliance Coordinators inspect all properties throughout Stonebridge Ranch on arotating schedule (approximately every two weeks). There is one exception to the social event rule: you may use the card for guest visits to the 2023 Evening on the Veranda events. Please allow up to 7 business days for processing. Examples of issues to report using this form: (If you need to attach an image re: your issue, email STONEB@Ciramail.comrather than using this form.). Within 3 business days you should receive a message to let you know we have seen the form come through and are beginning to work through the process. is not independently verified by PeopleClaim. We are unaware of any verbal communication he may have had with others regarding this matter. Resource Property Management, Inc. has {1} locations, listed below. The Stonebridge Ranch Aquatic Center is located at 7501 Coronado Drive, next to Stonebridge Plaza. Customer Reviews are not used in the calculation of BBB Rating. Sign up to receive updates about Association operations, guidelines, upcoming events, and more. Visit Website. Learn more.
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