The app lists that it is currently in Beta, however, everything seems to be working fabulously for your streaming needs. These tips also work for the Music app that replaced iTunes on Macs in 2019. Click Remove to remove your device from the list of registered devices. If your advice is some generic repetition of the "answers" that exist on the forum, please save us both the time and find someone who knows what they're talking about so that we can hear a satisfactory answer. Before purchasing, or to check your current modem, use this site to easily determine if your device is approved for Xfinity Internet and/or Voice service and will support your Internet speed. My first instinct on this is that you most likely either have a modem that is owned by you and not rented through Comcast or you do not have the correct xFi modem. This process is much easier after. I am sorry I do not understand. (Since billing is tied to the primary account holder's info and not additional users added to the account, you should have no problem with just entering a fake name here, so just put something distinctive and different from the name that is already on the account.) My X1 box is off almost all of the time and I only have one or two at the most on at any point in time. 4. If you use different browsers or computers to sign in, make sure you check this box on every computer and adjust your cookie settings on each browser. On another device (like a mobile phone, tablet or laptop - not from your Smart TV), go to. note that the x1 set top boxes can be one of the streaming devices sometimes. I can download the Xfinity Stream channel but when I try to connect it says I need a subscription. These tips also work for the Music app that replaced iTunes on Macs in 2019. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote. Go to browser and Type xfinity.com/authorize. Visit My Account online or download the Xfinity App, the choice is yours. Begin to browse to find the Network name (SSID) and password on the side back or the underside on your Gateway and modem. Once you are at the login screen, put in the account info for the new user and sign in. If the MoCA feature (Google MoCA for info) is enabled, and you do not have a POE (Point Of Entry) MoCA filter installed on the coax line, yours, and your neighbor's gateway devices will be able to connect with each other like one big network. I am sorry to hear that you are having some issues. I have a Roku and the Xfinity app asks me to authorize everyday, most times it asks me more than once a day. You can deauthorize all computers only once a year. This article explains how to deauthorize iTunes on a computer that you're planning on getting rid of, or already have gotten rid of, stopping anyone else from getting access to music, videos, and other contentpurchased from the iTunes Store. On the Smart television display screen, input the code. Save my name, email, and website in this browser for the next time I comment. Can anyone out here help? . LG models dating from 2017, 2018, and 2019 will be geared up with the Xfinity streaming app. At the top of your Account Information page, go to the Apple ID Summary section. If you are, install a POE MoCA filter to keep the signal in your premises and to keep the neighbor's signals out. To continue, click Start If youve currently triggered the service provider, Itll direct you to the main menu. It's very important to understand that this step means that every computer that was previously able to access purchases made through that Apple ID has been deauthorized. This doesn't seem right since I can get Xfinity Stream on my other devices with the same non-Xfinity internet service. You can activate the X1 service extremely rapidly; However, various TV Box types might take in between 10 and 15 minutes. Wait for the online LED light to turn strong green. https://customer.xfinity.com/#/settings/account/linked-accounts. In 2019, Apple replied iTunes with an app called Music on Macs (iTunes still exists on Windows). You can log in with your Apple ID on any computer to deauthorize iTunes on old, missing, or broken computers: Download iTunes if it's not on the computer. The display screen will refresh, and you can access the Terms & Conditions page. Make sure it remains because mode till the procedure finishes for you. Input the code correctly and click on the ACTIVATE device. Xfinity xFi users can also manage access through xFi Parental Controls. To Remove a Secondary ID. Use Xfinity to enjoy your preferred shows uninterrupted. At the top of your Account Information page, go to the Apple ID Summary section. The reason for you not being able to sign in is different than the rest that are having log in users etc. You'll want to make sure this information is different from the Primary account holder's information, so just be sure that whatever you enter for this new user's name and contact info is different from the information you used when setting up your primary account. Go to Account > Authorizations > Deauthorize This Computer. Get step-by-step visual guides on the tools and practices that will help you protect your personal information with Google's Online Security Guidebook. Accept the Terms of Service and the Privacy Policy, then click the Next button. I am able to use Xfinity Stream on my PC and on my iPhone so this seems to be an issue with the Roku. Really dumb as Im sure you only have one account like I do but this fixed the issue when trying to log into the XFi app. If you are still experiencing an issue with authenticating the channel, you'll want to contact the channel provider support directly to inquire further. A screen with greeting texts such as Welcome To Xfinity appears. What is a Roku account? Then Unbox the New Xfinity Mobile phone and SIM card:. If you dont want to enter a 2-Step Verification code or use your Security Key every time you sign in, try these steps: Check "Don't ask again on this computer" for each different browser or computer that you use. These directions apply to iTunes 12 and up but should work equally well for earlier versions, too. You'll see the main menu. For those who have their old phones, they might continue to use the most recent Xfinity Mobile SIM card with Xfinity Mobile if you choose to bring your Device (BYOD). Make sure your LG Smart TV is connected to the Internet. Roku doesn't have anything to do with it and can't help you. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. Answer Learn how to activate the Xfinity Stream Beta apps on LG and Samsung Smart TVs. Hey- hope you were able to get this issue fixed by now. My neighbor did not guess my password. To wake the device up just move the mouse or tap a key on the keyboard. Activate your Xfinity after setup utilizing xfinity.com/authorize; follow the activation procedure: Open an internet browser tab and type down www.xfinity.com/authorize. Remove your old SIM and then place the brand-new one into the device you currently have. I know the MAC address, but don't know how to add it. Xfinity TV customers can stream to up to five devices at the same time, with a total of 45 devices registered on the account. it changes 2 at a time to 5 at a time. Thank you! Below are actions to follow to allow the Xfinity streaming device on Roku: Launch the App using the Xfinity Channel in the Roku Channel Store and choose Register. Roku gadget. Check that your gadget is linked to the Xfinity internet. ChooseAccount > Authorizations, then chooseAuthorize This Computer or Deauthorize This Computer. This is even whether a Gateway or modem has a wireless connection. Xfinity Instant TV customers can stream to up to two devices at the same time. Vendor: Arris Group, Inc. Now that iTunes music is DRM-free, authorization covers other kinds of purchases, like movies and TV. Getting Started In a few seconds, all the computers on your account will be deauthorized. the authorization may be repeated for many issues. Official contact number for support. The Comcast UID/Email attached to your name on this forum comes back as not valid and or active anymore. Model Codes LG SM, LG LM, and LG UM. 10 or 15 minutes of idle time is usually a good interval for putting the device to sleep, but pick an interval that works for you. How to Link, Unlink, and Switch Between Multiple Xfinity Accounts, https://customer.xfinity.com/settings/account/linked-accounts. Furthermore, LG OLED (9) starting in 2019. Enter the required information and click Sign in.. Go to xfinity.com/authorize from another device (like a mobile phone, tablet or desktop - not from your Roku). Before you start the self-activation process, make sure to collect your account number, account phone number, and login information (your email address or user name and password). Continue button. It has actually failed sometimes. See detailed instructions on how to create an account and link a device forLGandSamsung. I have many other apps on the Roku and none of them ask me to authorize as often. With trusted computers and devices, you dont need to enter a verification code each time you sign in. Once you authorize your Mac in one of these apps, you can access all of your iTunes Store purchases. If it stops working, you can try once again. If you do not understand how to place it,. That "without a video subscription" phrase seems to imply that you don't have a video subscription with Xfinity, or that you're not successfully logging into it. Learn more atHow to Link, Unlink, and Switch Between Multiple Xfinity Accounts. Authorize each computer that you use again. 2018 TVs with minimum software version T-KTM2AKUC 1131.9. Also, LG OLED (8) since 2018. If you have a choice of where to work in your home or office, be mindful of privacy when you pick a spot. the authorization may be repeated for many issues. Are your Roku channels not working? Get the most out of Xfinity from Comcast by signing in to your account. And now comcast is closed. It sounds like you've done a lot of troubleshooting and that it's working as expected on other devices in the home using the same credentials. Be sure to insert the SIM card in the appropriate location. Hi, @redpopsicle Since this is a open forum, all i can say is this to protect your account and the privacy of your account. Messenger, Twitter, and certainly not on the telephone. Another thing to remember is that this App is planned just to be utilized within your house. Here are the design codes that consist of Xfinity App in there: Model codes LG SJ, LG LJ, and LG UJ in addition to LG OLED (7) since 2017. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. It is located within Your Xfinity Folder. On Windows you should have a good password (or better yet, go passwordless with Windows Hello). How can we help? Visit xfinity.com/authorize from your internet browser. Below are actions to follow to allow the Xfinity streaming device on Roku: - Launch the App using the Xfinity Channel in the Roku Channel Store and choose Register. The modem or Gateway might take approximately 10 minutes prior to having the capability to be triggered. Xfinity Stream is well matched to the most advanced smart TVs, including Samsung Smart television, LG Smart TV, Apple TV, etc The App offers you with extra security and also manages the general devices. Note: Your Xfinity TV and Internet services must be installed prior to using the Xfinity Stream App on your Smart TV. Once you have filled out the contact info, go ahead and click the "Send Invite" button in the bottom right to send a link to the contact method you listed for this user. For instructions on how to find the right device, click here. Store availability and features might vary by country or region. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. When asked, register your device and sign in with your Xfinity credentials. Go toSet screen lock on an Android device for instructions on how to set up the screen lock. Error TVAPP-00101." Try to pick a place where people can't easily peer over your shoulder. Usually this is because your browser, like Chrome or Firefox, doesnt have cookies enabled or is set to delete cookies after a certain period of time. If you plan to transfer your present mobile number, make certain you have the following information PIN from the previous carrier or your account number, etc Contact your former service for support right away or search for this details in your bills from the past. Please help! Get the most out of your service, troubleshoot issues, even watch help videos. EveryApple IDcan authorize up to five computers to play the DRM-protected content purchased using that account. Forgot your Apple ID? If you do not connect it to the best network in the nation, the brand-new phone will not come as efficiently as you think. If youre thinking of using the device to stream at a friends home or perhaps taking it with you on holiday, youre out of the woods. You're ready to begin using the app. CBS Sports HQ (free) Prices for YouTube TV cost $64.99/month. The service has a moderate span of cable channels from ABC, FOX, ESPN, Nickelodeon, PBS, and more along with CBS. Download the App by browsing Xfinity Stream on your gadget. To activate your Internet connection with Comcast XFINITY's self-activation process: Close all web browsers. keep in mind that your set top box(es) count as in use when they are streaming from your home DVR or when using internet 'marked' apps. After you have signed up and have actually finished the sign-in procedure, follow the on-screen guidelines to activate your account. The Xfinity app offers four different methods of authentication when using two-step verification: Yes/no push notifications (in-app or in the notifications bar) Biometric scanning (facial or fingerprint) Traditional text message or email codes A code generator in the app