This was not true, and over the next day and multiple calls to customer service, StubHub finally admitted 5 hours before showtime that they did not have PIT tickets to give me (which I paid for 9 months prior). So on your site there are sections of our stadium you are saying are sold out when we havent sold any yet. ago PSA: Some scammers seem to be targeting posts about tickets on r/atletico. (see our top alternative ticket sites below). Please do not offer for me to contact your customer service because I have already gone that route with no success. It's also not limited to StubHub. In these circumstances, its possible that the seller doesnt even have the tickets yet. Be AWARE IF YOU USE THIS COMPANY YOU WILL NOT GET WHAT YOU PURCHASED!! Re: Bullfight tickets/StubHub 6 years ago Save Stay away from stubhub. The concert was held as scheduled and the buyer did attend. The embarrassing moment my guest n i went thru as other people Looking at us annoyed we were holding up the line. Our content is intended to be used for general information purposes only. Still havent heard back about my money . Beware of these rip off artists. The email suggested that I modify the existing offer. No tix just a lame Facebook page. Real Madrid Tickets at Bernabu | Official Real Madrid Website I just asked for a refund. Unbelievable. All rights reserved. I paid for few tickets but while trying to enter the stadium I was told that tickets are invalid. Had to hang up and not sure she ever did even try to get a manager. Complete Review. I logged back into Stub Hub and there are no pending sales no listings NOTHING so I figured it was a mistake. It is mandatory to procure user consent prior to running these cookies on your website. Meanwhile, sellers on Stubhub are guaranteed that they have the right to change their asking price on tickets which havent yet sold and that they will receive the money from their sale, even if the tickets werent received by the buyer, as long as it was through no fault of their own. Brighton & Hove Albion Tickets & Hospitality, Queens Park Rangers Tickets & Hospitality, England National Team Tickets & Hospitality, Scottish Premiership Tickets & Hospitality, UEFA Champions League Tickets & Hospitality, UEFA Europa Conference League Tickets & Hospitality, Paris Saint-Germain Tickets & Hospitality, this list of known unauthorized ticket sites, Getting Away Tickets to English Soccer Games. This website uses cookies to improve your experience while you navigate through the website. THEY ARE DOING ILLEGAL ACTIVITES AND YOU ARE ELEGABLE FOR A REFUND PLUS YOUR WHOLE TRIP MONEY BACK! > voted best in-house customer service This establishment should be called ScamHub instead of Stubhub. I purchased parking passes for a Braves game for Mothers Day and to this day I still do not have my parking passes. 6 reviews. I give them a FAIL. BEWARE. So I will have to re-list on another site. Soccer Champions Tour - FC Barcelona vs Real Madrid CF. Enjoy reading our tips and recommendations. After personal experience ourselves and going through many StubHub reviews, the final verdict is actually on the positive side. Stub Hub was unable to have them delivered, after I had traveled 6 hours with my daughter and 4 friends to attend the event. After personal experience ourselves and going through many StubHub reviews, StubHub, has been going for 20+ years, and. I will definitely use StubHub again. I ordered tickets to see the Blazers in Portland. To this point I have also not received a refund, as contacting customer service is not possible. The buyer has the tickets . > up-front pricing Sellers will be happy to discover that there is no Stubhub service charge for listing tickets, so youll only be charged if your tickets are sold. Not to mention they take WAY too much on every end of every sale. I lost nearly 2000 EUR. StubHubs payment policy is that they will pay me within 15 days, on the 2nd or 4th Mondays after the event. Got to Wrigley and couldn't see home plate since a huge post was in the way. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Customer service was not helpful at all!!!! I put advance in quotations because if you have ever been to a soccer game in your life specially in a country where thats the #1 sport you KNOW that it is safer to go to a game at least 4 hours in advance with the knowledge of it taking forever to get into the stadiums. > premium Tickets (court-side seats, VIP event packages, etc. There are a few states that have laws to protect consumers from this type of abuse (14 I think) but the rest of us are just out of luck. Stay far away. StubHub is a trustworthy site for locating hard-to-find tickets to events that are listed as sold out everywhere else. We are now waiting to receive our tickets in the mail, and I hope they arrived on time. It turns out that Stubhub allows ticket sellers to wait until game day to turn in their tickets. Real Madrid CF tickets are on sale now at StubHub. Recently discovered that eBay is selling StubHub in a $4 billion deal, joining forces with the global ticket site Viagogo in 2020. There are always tickets available outside las ventas on the date of the bullfight. The company actually has a Trust & Safety Group that works exclusively on making sure that StubHub is a safe site for everyone who uses it, so theres never any reason for you to have to worry about these types of risks. There is a class action lawsuit that I hope gets justice for all of us affected. Mobile app: They refuse to refund cash, they will only issue a coupon that expires end of 2021. Stubhub DOES NOT allow cancellations after your purchase. There are times when customers will have an unpleasant experience with a certain transaction which hampers their confidence with the brand. We have tested VividSeats.com and was good for us, although there are mixed VividSeats reviews., but recently rebranded with better support. StubHub's site guarantees that you get valid tickets to the event of your choice. Art 17 RD 203/2010. Do not believe the view stub hub gives you. Do not use this company. For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. They do offer live chat support 24/7 for any help with questions and ordering. despite their guarantee and so called buyer protection, I realized they are not going to refund me for my order. Now I paid over $4,000. Ticket Websites StubHub 2.8 884 reviews Are you this business? They are basically extorting me and forcing me to apply my money to a future event. I purchased two tickets to see Six The Musical at the Orpheum Theatre in Omaha, NE for the evening of January 7th. I attended the game with friends and it was rained out and never started. Is StubHub Legit? What You Need to Know Before Buying Tickets Sold them that way all season. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Real Madrid CF Tickets | Real Madrid CF Fixtures - StubHub Had a very tough time trying to get a refund out of these folks. date, time, or venue). FanProtect Guarantee: Necessary cookies are absolutely essential for the website to function properly. I asked why I got an email stating that the tickets had been transferred- and I was told that was 'just an email notification'?? This policy is clearly 100% in favor of the ticket seller, and puts the ticket buyer in a precarious position. FanProtect StubHub use a tool called FanProtect which 100% guarantees all orders. By clicking Accept All, you consent to the use of ALL the cookies. Our experience was actually good. ), > mobile Delivery (available w/ most events), > mobile Entry (scan phone upon entering the event), > last-minute service center pick-up locations, > largest ticket exchange platform in the world, > over 50+ countries have events listed on StubHub. Whats up fellas! We purchased tickets to see ZZ TOP in Portland Oregon in October. Even after numerous phone call and emails they were none responsive, and when I finally got someone on the phone she had the audacity to ask what took me so long to call. It might not be a bad idea to browse tickets right on StubHub for other dates or venue areas for the same event, and compare the prices that you find there. Is StubHub a Legit Website? Is It Safe to Buy Tickets? |Seat-Compare.com Stub Hub finally took the position that it had no responsibility for what happened because I still owned the tickets. After standing in line for a few minutes, we got the same information. The theatre employee me told me that from their experience that I would continue to get the run around from StubHub, that they never call the theatre to check this out and their recommendation was to dispute the charge with my bank. Stub hub is the worst company to use for tickets, if you buy tickets from stub hub and the event gets canceled and or postponed to a later date which in my case got rescheduled till sept 2021 and its on July 2020 right now and Im not able to make the new dates, they will not let me exchange for in store credit to different nor it is IMPOSSIBLE, to get a refund, they find every way to keep your money and will not ever give it back, the only option they gave me was to sell the tickets on stub hub, like what the f*** is that? This company robs people blind and should not be allowed to do business. How do I know I can trust these reviews about StubHub? My concert tickets did not work at the gate, and no matter what time of day you call them it is a 3 plus hour wait to get through (purposefully designed) with no chance at a refund or a solution to ticket issues. So I went in and canceled the first sale that did not have the tickets on them. He has followed Los Blancos since 2019 at Diario AS, Goal.com and MARCA. Born in Santa Cruz de Tenerife, Paz joined Madrid in 2016 from Tenerife. Numerous ways to contact them Accepts different currencies (Euros, Pound and US Dollars) Apparently if you double list the tickets, even if you cannot find your listing or upload the tickets you are more than 100% penalized. and our 2018 Techboomers All Rights Reserved, https://techboomers.com/how-to-support-techboomers. A lot of people immediately seek the help of StubHub reviews to check if this online marketing website is reliable or not. good for sports, concerts, and broadway shows, no hidden fees and easy ordering process compared to other sites, We have tested Ticket Masters Resale and got overall positive feedback from most, good for sports, concerts, and broadway tickets, We have tested VividSeats.com and was good for us, although there are mixed. We have been told multiple things that are inconsistent . We value your privacy. If I could bill them for my time I would. What a rip off! You would think that with everything going on in the world that Stubhub would make some exceptions like other companies are doing. Do yourself a favor- do not order through StubHub!!!!! Is Stubhub Legit for Tickets? [2023 Reviews] - No BS IM Reviews! I did not received my tickets. Hi all, I posted in the weekly thread but didnt hear. No response. Finally on the day of the event I found an email asking me for the tickets from the first posting (that I thought had been taken down for missing the upload date). As long as you have documented proof that you transferred the tickets and confirmed the sale then you will get paid. Upon arrival, they found out that the show was sold out and their tickets were invalid which led them to the notion that this website is a scam. Called the day after and was informed that my ordered was cancelled. How can I tell if buyer is legitimate? - stubhub.community StubHub is the world's top destination for ticket buyers and resellers. 1 review GB 2 days ago Fantastic customer service Fantastic customer service, first time user so I did a couple of things wrong with my listing. We provide a buying advantage with verified reviews and unbiased editorial research. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Tickets on StubHub said view was unobstructed and the photo of our section on Stubhub's website showed a clear view of the field. It was my first time using StubHub and to be honest, I was sure if it was safe. Real Madrid Tickets at Bernabu | Official Real Madrid Website Become Madridista Premium and get early access to tickets First Team Tickets Next fixture Buy 100% secure Official ticket. Removing all our items to get thru metal security. I hope this saves others the same agony, frustration and disappointment we experienced. However, my fears were soon put at ease. Is StubHub legit for ticket buyers in 2023? - Apps UK So I listed my tickets again and was able to upload the tickets this time. Buy and sell your Real Madrid CF tickets today. If any of these things happen (or the event you have tickets for is cancelled and not rescheduled), get in touch with StubHub customer service, and they may be able to compensate you with a monetary refund, on-site credit, or replacement tickets. Does not seem like a reliable company, use caution on their site, really upset! We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Easy sales process: Jose A. has been a fantastic help throughout and I'm really pleased with how everything is turning out. All we want is a refund of the ticket price as well as attached fees. Had to resort to submitting disputes with the credit card company. Well start sending you the news you need delivered straight to you. Stubhub then charges me the full amount I sold the tickets (which includes 30% fee). Is StubHub Legit And Is It Safe To Buy Tickets From? - KrispiTech WHY IS AN UNCONFIRMED DATE AND TIME GIVEN? Bought tickets to a game I believed was a night Sox game. We have tested Ticket Masters Resale and got overall positive feedback from most Ticket Master reviews.