It has been a great experience all around and made a difficult situation much easier with the people that I got to deal with. We have been setting up a bedroom in our kids' play rooms and we even had looked at hideaway beds. We have the straight stairlift, and it has the automatic swivel as well as the extension that folds up and comes out automatically. 3 Settle into the seat and start the stairlift<br />. Ask your question here. It looks fine and the brown would have looked good. There's nothing I would have changed as part of the process. Then he explained how it would be installed and what the standard on one would be as well as what you could get for upgrades. It doesnt beep so i know that there is a connection between the charger and the batteries. We might be able to give you a solution on the phone, but if we cant, well have a technician come and help you. I just wasn't strong enough too. Check that the chair is fully swivelled back to its travelling position and that the swivel levers are in the correct position. If the stairlift still doesnt work at this point, call us or your local Stannah dealer. document.write( new Date().getFullYear() ); Stannah. These videos will show you how to fix the problem. I've used that a couple of times. Your stairlift will beep if the batteries are not being charged. Call your branch or supplier. The stairlift helps me. The salesperson was very nice. T: 0800 088 5681
The cover to the carriage of the stairlift may have come loose. Stannah has a wide range of stair lifts that cater to a variety of needs, whether you want a basic model, a model loaded with features or a model for thosewith more extensive mobility issues. So far, I've used it. Stair lift Contract No: Model 300 User Handbook Trouble Shooting : Page 13 & 14 YOUR LOCAL STANNAH SERVICE CENTRE: Page: 1 / 10 Manual View the manual for the Stannah 300 here, for free. When youre working in a household where somebody is clinically vulnerable, make prior arrangements to avoid any face-to-face contact. In the unlikely event that youre having a problem with your stairlift, these troubleshooting tips may help you resolve the issue straight away. It's very safe and easy to use. With Stannah, you have the option to purchase, rent or rent to own a curved or straight stair lift, depending on your needs. This manual comes under the category stairlifts and has been rated by 1 people with an average of a 5.1. If the rail is causing an obstruction you can raise the rail manually by grasping the underside of the rail. We have to make sure that the seat and the arms are up. Keep up to date with our DIY projects, tips and latest deals, DIY Doctor Ltd, The Workshop, Newbury Works, Somerset, BA3 5RX, Company Number: 05863375 | VAT Number: 811134774. The rep was very nice and so was the guy who installed the stairlift. Thank you for choosing Stannah! Ask your question here. I'm not using the stairlift all the time but if I happen to not feel well, it's there for me. Have a look at our troubleshooting video and tips below, check out our other troubleshooting videos, and if you still cant get your stairlift back in working order, call your local dealer a call. If people didn't have a railing, it would have been closer to the wall and be more compact. My mother-in-law feels really safe in it. Olympic Lifts - Olympic House, 2 Lissue Walk, BT28 2LU, Lisburn. You can then continue to go up or down the stairs. On the day of the installation, the tech showed up on the time he was supposed to. Check whether there is anything obstructing the safety edges. The better your problem and question is described, the easier it is for other Stannah owners to provide you with a good answer. Check power key is in correctly and on/off switch is in the 'on' position. Stannah has installed over 850,000 stairlifts, 20 Liberty Way, Ste A,
This can save you money by not having to pay for a callout. If your stairlift still does not move: Remove and reinsert the key to the correct position. She uses the remote control that she has at the top of the stairs. Also, when I press the button for the foot lift, it's very noisy. We are sorry if there was any miscommunication about the powered swivel. Check and replace the batteries if necessary. 350 pounds (straight) or 300 pounds (curved), 350 pounds (straight) or 300-352 pounds (curved), Be the first one to find this review helpful. But Stannah did it the way I wanted it. The first couple of days, my aunt was scared to death of it. You will find these switches on the top and bottom of the carriage, the footplate and on the front cover of the footplate. Any ideas? This manual is available in the following languages: English. If you decide to buy, Stannah will later install your stair lift for you. And it's out of the way. In the unlikely event that youre having a problem with your stairlift, these troubleshooting tips may help you resolve the issue straight away. By continuing to browse the site, you are agreeing to our use of cookies. Using your stairlift<br />. They did everything, and we didn't have to do anything to help or move stuff out of the way. I did not have that model, but did have problems, the batteries relied on being discharged on a regular basis, if the lift was not used, the batteries would over charge and fail, seem to remember the link between the two batteries had a fuse in it, so if fuse blows, there is no alarm as while on station still 28 volt across battery. She has one at the top of the stairs and one at the bottom of the stairs. Thank you Mr. K for your feedback. Curved staircase stair lifts cost between $8,500 and $14,000. We got the stairlift because our parents are elderly and they stay here a lot. The two installer installers came in. We can get the basic model and later on, if we wanna upgrade, its just the additional cost. I needed it badly then. Your stairlift will beep if the batteries are not being charged. Before calling your local Stannah service branch, check the following: Check the wall switch is set to the on position. Stannah 600 Stairlift Product Support & Fault Codes | Stannah Stairlifts User Manual | Stair Chair User Guide | Stannah When visiting you, we continue to follow government COVID-19 secure guidelines along with guidance from our trade associations, the BHTA and LEIA, with regard to working in other peoples homes: Although we trust that we are nearing the end of the pandemic, we will continue to monitor developments daily and amend our working practices to take account of the latest advice. Check the on/off switch is on (its usually on the arm of your chair). what size cable for..none of these are a problem, but an item such as a stair lift has its own quirks and foibles, sorry we can not help you. It's nice, smooth, easy and comfortable. They knew exactly what they were doing. Stannah operates in more than 40 countries. Common Stair Lift Problems, Things to Check Out - Day Elevator & Lift The only thing is the way it's marketed. It's been hugely helpful 'cause my dad can still be independent in coming and going when his caregiver isn't there. Yes. User manual Stannah 300 (English - 10 pages) Is the manual of the Stannah 300 available in English? Thanks. Check the on/off switch is on (its usually on the arm of your chair). I have double railings. Design your stairlift, get a quote or buy online. Date: 30th April 2012 Place: Stannah Stairlifts, Andover Tim Eagles (Joint Managing Director) Being the person empowered to draw up the declaration on behalf of the manufacturer We have a handrail where they put the lift on and one of them was asking my husband if we want to keep the handrail or not. Stannah has over 150 years of experience with making peoples lives easier and giving them back their independence. Thank you again for your patronage, and we look forward to serving you for your regular maintenance needs. The installation was very smooth. If you are home alone, we always recommend that you carry a mobile phone with you so you can alert others if you need help. I was told, at that point, by the two guys that were installing it that they had a fix for that and it is $500. If you buy from a dealer, installation details can vary. So, they were very good about bringing an extra-long cord so that we could get it all set up and not be inconvenienced. Each page also comes with pictures and a video to make completing those jobs even easier! This switch is usually on the stair lift "carriage," which is the part underneath the seat that rides up and down on the rail. You may find the answer to your question in the FAQs about the Stannah 300 below. Enjoy reading our tips and recommendations. It's of good quality and it works perfectly. A series of noises or beeps might be sounded indicating an electrical problem including issues with the circuit or a loose connection. We tested it and made sure that it could carry you the distance of the moon and back before we installed it in your house. Just keep in mind that some features and services arent the same if you buy direct or from a dealer, and some may differ from dealer to dealer. Then check that the lift is parked correctly at either the top or bottom of the stairs; the battery will not charge if the chair is parked incorrectly. Provide a clear and comprehensive description of the problem and your question. I was surprised at the time that they could do it. But it's done that way for safety purposes. Once you've located the key switch: Verify operation by . We're happy to hear that your sales experience was helpful and informative, and your installation went smoothly. If you have any additional concerns regarding your installation please reach out to our service department: 1-888-272-4327. Stair Lift Troubleshooting: 10 Simple Fixes - Arrow Lift Back If your stairlift has stopped working or is malfunctioning, there may be a simple solution which doesn't need an engineer to come out to fix it. They were very thorough and neat. But it feels like it's longer. If your stairlift isn't working, making a strange noise or won't stop beeping there are a few things you can try. Secondly, if the stairlift is wired through a spur, there should be a red light showing to indicate that the power supply is working. Move and hold the control in the direction of travel for a few seconds after which the stairlift should start. We might be able to give you a solution over the phone, but if we cant, we can have a technician come and help you. Wherever you are in the US, were here to help. Call us or your local dealer. This is a key optional feature we advertise regularly online and in print media. We are pleased to be able to provide contact-free sales assessments. If I had to climb the stairs, I would be short of breath. Depending on your stair lift model, your key switch is located on the top landing chassis side or on the lower front cover of the chair's armrest. They even had a sales floor where you could go down and test drive their stairlift to see if it would work for you. The quality is very good. She was embarrassed. Check the power has not tripped. 420 stairlift for straight stairs User guide English. You can find error codes on the display panel on the side of your stairlift. I have a Stannah 420 stairlift that i just replaced the batteries in. Meanwhile, he had everything else ready to go and then, he put the track. I had no idea that the work could be completed so quickly. Stannah Stair Lifts Reviews (with Costs) | Retirement Living It was certainly not our intention to hide this information from you or anyone else. Many of the latest stairlifts have a warning panel which indicates when a component might be about to fail or if there is another problem which is likely to affect its operation. So, if it gets to the bottom of the stairs and I have to get out or it leaves me without it turning, it's awkward and uncomfortable. We checked all the measurements and at that point, he realized that they mismeasured the track by about six inches. I can't say enough about them. ConsumerAffairs is not a government agency. Do you have a question about the Stannah 300 or do you need help? Move and hold the control in the direction of travel for a few seconds after which the stairlift should start. So, they were good. I just have to be calm about it. If you're having trouble operating your stairlift or need service, you can also call your local Stannah dealer. When buying directly from Stannah, the cost of installation is included in the quote.