How they have made this function I have no idea, but it's excellent. When you rent a car through a traditional rental car company, you may routinely decline collision coverage because you are already covered through your personal car insurance or through your credit card benefits. Many Canadian car insurance companies dont cover peer-to-peer car sharing activities. When the car owner drops off the car they take photos and then before you drive it you also take and upload photos and the same at the end. With that done, my only complaint is why was I given a car that had a bad cigarette odor in the first place? I have been a renter and a rentee and in both cases terrible experience dealing with Turo. who ensure everything we publish is objective, accurate and trustworthy. The "premier plan" is a whopping 100% of the trip price with liability and primary coverage. Los Angeles, CA, Laura Prefer to rent with a traditional car rental company? I found the website to be easy to navigate. Would you recommend it to a friend? Rent your car. Compare the cost in points or miles to cash, and see which option is best. Check out todays auto loan rates. Also, you can set your own security deposit. Later they claimed to have been onsite at the appointed time but had to leave. You'll need to take a selfie with your driver's license and upload it into the app, and then another close-up picture of your driver's license to confirm you are legal to drive. We do not include the universe of companies or financial offers that may be available to you. All of our content is authored by Money market accounts are similar to savings accounts, but offer some checking features as well. Took 5 minutes to be on my way. They offer you a partial no show refund. If it's Turo's position that it's stolen after 4 hours of being late, then why wouldn't you just go to where the car is and get it since you can see it with the app? Plus, I pointed out that I'd chosen his vehicle BECAUSE of the CURBSIDE option! Guests who drive cars through Turo can also opt into one of three plans that may help limit out-of-pocket costs if the vehicle is damaged during their rental period. I will definitely use TURO everywhere I go!! In notable contrast, credit card companies virtually never extend coverage to Turo rentals. Turo was also apologetic and gave me credit for another rental. When owners decline Turo's insurance coverage, they are considered a Commercial Host. Jeremy agreed (he said he only lived 5 minutes away and for me to text when the airplane landed, which I did). When I attempted to contact Turo, they told me that the Host was just kicked off Turo for Scams. How about a ski trip in British Columbia over the winter? All providers discussed on our site are vetted based on the value they provide. Spent 20 min trying to get assistance, to then be told there aren't any other available vehicles in the area. Front right strut mount loose with damaged hardware Finding a unique rental vehicle, on the low or high-end is made easier through Turo's growing community, where owners can use this portal to the sharing economy to make some extra money. While being a paid subscriber to Best Company for Business does not directly Leaking steering rack, low fluid. Turo is the AirBnB for cars. Me (7/15/2021, 8:01:42 AM): Ok, sounds good" There was literally nothing available from any of the main rental car companies. Hosts can also take advantage of unique offers to help maintain, clean and insure their cars. Your insurance advisor can make sure you've got everything you need.*. Albany, OR, Charles Griffiths Turo is an excellent option over traditional rental car agencies where you have a better selection to what you really want to drive. He should not be a host for Turo or anybody else. We may receive compensation when you click on links to those products. If it was not for Turo I would of been Car less and could not of accomplished what I went to Tampa for . They are fast when it comes to claims, which I have had to use twice. Therefore, this compensation may impact how, where and in what order products appear within listing categories, except where prohibited by law for our mortgage, home equity and other home lending products. I tell everyone about this! I found out about it through a Google search while I was trying to find an affordable rental car. This covers physical damage up to the actual cash value of the car, a replacement vehicle while the car is being repaired, and $1,000,000 in liability coverage. Ray ID: 7dfd4d289d706805 Your IP: 104.168.183.106. Bankrate follows a strict How to add change or remove your protection plan Before your trip starts you can add change or remove a protection plan In some cases Update your protection plan The 1st day of our travel, our initial host messaged me that his previous renters cracked his windshield. HORRIBLE experience and HORRIBLE customer service. So when it comes to them making money they dont hesitate but when its time to pay out they dont care and try to evade the whole payout. Everyone should use Turo! Toronto Talk to us Contact customer support Upgrading to Turo Go lets busy hosts like you cash in on extra demand guests can check in self-service-style while hosts can essentially be on call during trips. My colleague Katie Genter wrote the definitive guide here, but most car insurance, including the coverage benefit from Chase and American Express, doesn't cover your Turo rental. And you can find REALLY affordable cars and even some fancy scmancy cars if you want to impress someone :) You can choose automatic pricing to have the Turo algorithm vary your price based on supply and demand. Second trip we picked up the car from the car owners place also right by the airport and dropped off at the turo lot by LAX. Horrible service. Then we got a text saying if we paid money, they would give it back to us. I reached out to the host who at this point became extremely rude and dismissive. I had heard about Turo before, but I knew from writing about renting "green cars" that it was expensive. Fortunately, another local host offered us immediate availability and we were on our way. I had a decent first experience with Turo. I did Turo once. Turo Car Insurance: How Does it Work? | The Zebra - I HAVE BEEN DOING GOOD BUSINESS WITH TURO , I HAVE GREAT REVIEWS AND PLANNED ON CONTINUING DOING BUSINESS WITH TURO BUT MY ACCOUNT HAS BEEN SINCE LOCKED . Answer a few quick questions and well show you your top credit card options. Turo's protection plans are available to all hosts, but they're not technically required. Bankrate follows a strict editorial policy, Great customer service, it was so good that I booked Turo again for my trip in September. UPDATE: TURO "will" pay for the alignment "if" the Tesla Service Center will state the curb strike caused the alignment problem. We reduce industry jargon so you get the clearest form of information possible. I will definitely use Turo again in the future when traveling! Other factors, such as our own proprietary website rules and whether a product is offered in your area or at your self-selected credit score range can also impact how and where products appear on this site. Companies that are paying subscribers can be Turo might have been a good option during rental shortage, but not any more. In the end, we filed a police report in Culver City, had to hire an Uber to follow us to the drop off as we were scared for our life and then filed a police report. Minimum protection = You are response for the first $3000 of the damage. Here is the transcript of the chat I had with them: "Me (7/15/2021, 7:57:23 AM): I saw my coverage includes for rental car or non-owned vehicles, just to confirm if this applies if I rent a car from car sharing platform such as Turo, Me (7/15/2021, 7:58:23 AM): Can you please also let me know where I can find the condition of this coverage. My luck held, though, and I didn't have any issues. I anticipate a better clientele geared more towards pleasure rentals than mainstream. 3. of the Standard Garage Automobile policy; (4) where applicable to the coverage provided by this endorsement, the, Additional Agreements of the Insurer under Section A of the policy, (5) the Insurer shall not be liable under this endorsement for any amount, in excess of the amount as stated in the Certificate for any one. This was all found on a vehicle that was supposed to be AWD but was in fact front wheel drive only. Some only provide insurance for cars worth $50K, 60K, 75K, etc., Some exclude cars they call "exotic." Summary and cost of protection plans | US guests - Turo Left upper control arm bushing missing TURO called the damage "curb rash" and refused to pay!!!!! At Bankrate, we strive to help you make smarter financial decisions. Each owner has his or her own set of restrictions, so Turo does not have an overall list of rules for the available cars. This plan costs 15 percent of your rental rate. All rights reserved. Philadelphia, PA, Leandro Gonzalez Please visit the Account Upgrades page for more details. If you dont own a car or have personal auto insurance, you should not decline coverage with Turo. I signed up for the service (its an app like Uber) back in May, and I returned to the app for Hawaii in June. She really saved us!!! Unfortunately, it doesn't appear most credit card coverage applies to Turo. Coverage.com, LLC, a licensed entity (NPN: 19966249). So,,,, I'm sold on Turo for convenience and the pricing beat the big name rental companies. When I first used the Turo app expensive rentals showed up first, but I set a filter on the app for my price range and found several vehicles to chose from. Once the vehicle owner has registered with Turo, their regular insurance policy will require extra coverages to be added to cover the increased risk of being driven in a ride-sharing program. Am I safe to decline the Turo protection plan if my personal car Use either your own insurance or the driver who was in the car's insurance. I have been driving for 25+ years so was able to instictively get on the shoulder promptly. The pickup was reasonable. Steven, or "WoJo" as his friends call him, was awesome. Washington, DC, Gary Jonsohn Silver Spring, MD, Alicia Faust I am so happy that we used Turo as our rental car option! after we did a head count and realized our luggage and oversized ski bags were needed, I checked Turo. So I paid over $100 as the HOST for a 3 day rental for the "pease of mind". The car stank, badly. It is listed on the certificate of insurance for your Auto. Related: Complete guide to renting with Turo. Tesla said the impact damaged the alignment and strongly recommended a re-alignment..another $200. Personal insurance requirements | Guests - Turo ZERO OUT OF POCKET!. Set your availability and price. I've always wanted to drive a Tesla and see how feasible it would be to have one of my own. We used the app to save pictures of the car and the host was onsite to give us a key. It was much cheaper and their quoted price as all in without the extra's Turo piles on. Menifee, CA, LOGISTICSBYK2 Since that time, 5 tow requests have been made by Turo and not completed without any explanation offered from Turo. Turo is supported by top-tier investors, including August Capital, Google Ventures, Shasta Ventures, Canaan Partners, and Trinity Ventures. Nobody is going to reimburse you for loss of use. Everything was smooth until issues came to light. There are several different types of car insurance available in Canada. Turo is a company that allows you to make money by renting your car out to its members. Home equity is the portion of your home youve paid off. Related: Traveling between Hawaiian Islands during COVID-19. Related: How to never pay full price for a rental car. 1. Hosts and renters are given three protection plans to choose from or can decline coverage if they have their own applicable commercial or personal auto policies. Liability insurance is provided under a policy issued to Turo by Travelers Excess and Surplus Lines Company. But Turo would be your primary insurance. Bankrate has partnerships with issuers including, but not limited to, American Express, Bank of America, Capital One, Chase, Citi and Discover. We are compensated in exchange for placement of sponsored products and, services, or by you clicking on certain links posted on our site. I saw something about it on TV one night and thought I would look into it. I've rented several Teslas on Turo and even considered listing my 500e. Turo has an easy, user-friendly, and customizable rental sign-up. The car was a luxury vehicle and was cheaper then any traditional rental co . Terms of service | Turo Quick Take: Turo is a peer-to-peer car-sharing company that enables individuals to rent out their vehicles to other drivers online or via its app. When you drive you are under insurance. Turo is the complete opposite and thats what I love about Turo. Given some of the experiences on here with some damage issues and such, have to wonder what would happen if the car was involved in an accident that resulted in major property damage, a serious injury or death. Ashville, OH, ANNA Christina I got a remarkable 44 miles per gallon, which was great since gas was more than $4.25 a gallon in Hawaii. The plan includes the minimum coverage for Personal Injury Protection and Uninsured/Underinsured Motorist coverage, as required by state law. Spring for extra peace of mind, or go light for a bigger piece of the pie. How does Turo car insurance work for guests? Great experience using turo twice both trips were in Los Angeles and both trips were smooth and easy. Telsa, Porchse, Audi. Do you value your experience at TMC? I figured out a strategy and then found a Turo car owner near the airport that made my trip easy and affordable. In 2021, Turo announced that it will become the first car rental or car-sharing marketplace to become carbon neutral. I was lucky that my first experience was great and now I rent cars from only one person who has multiple vehicles. Not available for all vehicles . Turo Review: The Most Affordable Way to Rent a Car in Canada? - MapleMoney Ive been thinking of renting my 2017 Model X on TURO so this is good info. Enter carsharing services, which let people rent out their cars to others who need a ride. Adam was quite efficient vis text answering my questions and responded right away. My vehicle owner texted me the day of my late night arrival that he'd leave the car in short term parking with the keys and money for the People under 21 years of age cannot rent a car, and people under age 25 have to pay additional fees. You can use it to borrow for other financial goals. My guest arrived 4 hours late. Remember, just like Craigslist; youd encountering an unpredictable stranger. The plan provides liability coverage up to the minimum state requirements. As an owner, how do I le a claim when a renter or third party damages my vehicle? In addition, it provides free educational resources to help drivers learn about ways to be more eco-friendly in their driving habits. Before joining the team, she worked for nearly three years as a licensed producer writing auto, property, umbrella and earthquake policies. Getaround vs. Turo: Which Car Sharing App Is Best? I rented a Mercedes SUV from Ade and I could not be happier that I did. The greater the percentage, the higher the deductible the host will pay. He proceeded to yell, arms flailing that it was his dead wifes car, shes been dead for 4 months and wasnt renting it to him-and that he already called Turo to cancel. If you choose this option, you'll miss out on all the additional benefits of a Turo protection planbut you'll be able to take home up to 92.5% of . Hopefully, you will have a great owner like I did to make it smooth no matter how many obstacles in the road you may find. . They lied and said I was smoking and I do not smoke ! The app is good because it sends you reminders about your reservation and offers to extend your trip. Try Turo! His only response was that the vehicle was fine, he had no other complaints and that the tires was all he was willing to fix because it was his vehicle and his choice". Be aware that you'll need to purchase insurance, which adds to the price tag. I was chatting with my mom about our situation, and she remembered a friend using Turo in Salt Lake City previously. One thing I really liked that Turo offered was the ability for me to quickly modify the end time of the rental when I found out I needed the car for later in the day. Improve earnings, maximize rewards and track progress toward dream trips. TURO, take care of your host because without us your business is nothing. Wherever you feel like going, you can rely on Turo to make your travels more manageable in the long run. I landed in Denver and was stranded with my infant. Turo Review: How Renting Out Our Cars Turned Into a Free Tesla Bill W. from Happy Valley, Oregon, Started this whole process on Kayak at my home in Fort Wayne, around 10:30pm the night before I needed a vehicle in Denver the following day around noon. Insurance Disclosure. So my wife texted me that w needed to go. Renting a car without protection plan : turo - Reddit There was more drama with the drop-off, but Steven handled it like a total pro. This is a little risky since both you and the owner will be experiencing the Turo process for the first time. There was a little confusion on my end when it came to documenting the pick up and drop off (car condition and mileage etc.) Renting a car in Hawaii with Turo during rental 'apocalypse' Many have maximum values where if a car is above that maximum stated value, their coverage is essentially zero. Im an all star host. Terms to know Guest - Refers to the primary guest tied to the trip booking. How Does Turo Car Insurance Work? | GetJerry.com In addition, drivers can access 24/7 roadside assistance. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. (NO notification to me). All offers are subject to additional terms and conditions. navigate, liability insurance is included at no extra cost, I found a vehicle that fit my budget, my expectations were reasonable for a vehicle 9 years old, and the owner was honest and the car was fine. The process was easy there was no deposit and no credit card needed just my bank card. I noticed some body damage so it took several pictures before the drive. Turo works very well. Please DO NOT EVEN THINK about using this company!!! My experience with Turo was really good. I booked a car on TURO for the first time a few months ago in anticipation of the birth of our grandson this past month. Here are the Turo car protection plans for hosts available: Guests who rent a car through Turo's platform can also participate in separate vehicle protection plans. The first car I booked was a scam account and tried to get $500 as a "deposit" from me. Have you used Turo? Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More. parking fee. There are a limited number of insurance providers who will allow the car to be used in the Turo program. It was time to bite the bullet on price, though. Then promised to cover my tolls for the inconvenience, which he didn't. If you need a vehicle, look at all options before making a decision. I have used Turo on a few occasions previously as a light user( one or two day local rental, no traveling). The deductible that the host pays is tied to the percentage of the trip cost the host retains as profit. Ouch. After searching Tesla rentals, Turo was the first site to come up. Availability in 300+ Airports and 4,500+ Cities. Getting the perfect vehicle for your vacation or a night on the town is a simple task when you use Turo. North Miami Beach, FL, AndrewChicago The first two are insurance plans that Turo provides through Liberty Mutual. Our editorial team does not receive direct compensation from our advertisers. All five levels of Turo insurance coverage include $750,000 of liability protection, which covers you in case you are found liable in a crash. Contact us today to get started and learn how to save as much as 25% when you bundle multiple policies with one of our carriers. I signed up for a car and got a discount because I did it far in advance of my trip. Therefore, I know immediately when something has changed. 1,800+ Turo Reviews and Complaints | Is Turo Legit or Sketchy?